Police Scotland Admits Deletion of 115,000 Non-Emergency Calls After Technical Fault
A technical fault led to the deletion of more than 115,000 recorded calls to Police Scotland’s 101 non-emergency line, BBC Scotland has learned. The issue—undisclosed until now—was discovered in February 2025, when it became clear that a full month’s worth of recorded conversations had not been archived as intended. The affected calls were deleted after four weeks, as per retention policy, but due to the archiving failure, they were lost permanently. Despite the scale of the deletion, police stress that public safety was never compromised, and 999 emergency calls were not affected. What went wrong? Between January and November 2024,…
