Fife, Scotland — Muir Homes, a longstanding Fife-based housebuilder, has been awarded the prestigious Gold Award for Customer Satisfaction by independent research firm In-house Research, following glowing feedback from its 2024 homebuyers.
A 100% Satisfaction Milestone
The accolade marks a significant achievement, as Muir Homes attained a perfect 100% score in the “Recommend a Friend” category—a powerful endorsement of the company’s dedication to quality and personal service. The award is based solely on verified feedback from customers who completed their home purchases in 2024, ensuring the recognition is rooted in authentic buyer experiences.
The award highlights Muir Homes’ commitment to not just building houses, but cultivating homes that reflect buyers’ aspirations and deliver beyond expectations.
“It’s incredibly rewarding to see our efforts recognised with an outstanding 100% of buyers saying they would recommend us to their friends,” said Ash Sheikh, Sales and Marketing Director at Muir Homes.
“As a family business, that kind of endorsement means everything to us.”
Building on a 50-Year Legacy
Muir Homes has been a fixture in Scotland’s residential construction landscape for over five decades. Founded in 1973, the company has developed a reputation for combining architectural quality with community-oriented planning.
The business currently operates across multiple developments in Laurencekirk, Stanley, Auchterarder, Pathhead, and Perthshire, with new sites planned in Dalgety Bay and Kilmarnock later this year. These upcoming launches not only extend Muir Homes’ footprint but also promise to deliver new local job opportunities and increased housing supply in key areas.
“We have exciting plans to launch new developments in the highly anticipated Dalgety Bay, Auchterarder, and Kilmarnock this year,” Sheikh added.
“This growth continues our mission to deliver high-quality homes and help build strong, sustainable communities across Scotland.”
Recognition from Industry Experts
Tom Weston, Chief Executive of In-house Research Ltd, praised Muir Homes for standing out in a competitive industry:
“These awards acknowledge the dedication and customer-first approach of the entire Muir Homes team, which provides personalised service to each buyer and sets a gold standard for excellence in the new homes market.”
Weston emphasised that the Gold Award is not handed out lightly: only those companies demonstrating consistently exceptional customer service throughout the entire homebuying process are considered.
A Family Business with a Broad Reach
Muir Homes is part of the Muir Group, a family-run enterprise that includes a portfolio of businesses involved in construction, property investment, timber systems, and leisure. Subsidiaries include:
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Muir Construction
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Muir Timber Systems
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Muir Property Development
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JW Muir Property Investments
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Deer Park Golf & Country Club
The Gold Award adds to the Group’s legacy of excellence and reinforces its long-term commitment to Scottish communities
