How Do I Cancel My GoodRx Subscription?

GoodRx is a popular platform that helps you save money on your prescription medication and healthcare needs. It provides coupons, discounts, and medication price comparisons.

It is not for everyone, and you may have decided that you want to cancel your GoodRx subscription. You may be wondering, how do I cancel my GoodRx subscription? In this guide, we will provide you with a step-by-step process for canceling your GoodRx subscription.

Reasons for Canceling GoodRx Subscription

There could be multiple reasons why someone may want to cancel their GoodRx subscription. Here are some of the most common reasons:

  • You have found an alternative platform for prescription medication and healthcare needs.
  • You’re not using the GoodRx subscription, and it’s become an unnecessary expense.
  • You have completed your prescription medication course and no longer need the subscription.
  • You’re not satisfied with the GoodRx services and want to switch to a different platform.
How Do I Cancel My GoodRx Subscription?
How Do I Cancel My GoodRx Subscription?

How to Cancel Your GoodRx Subscription

Here’s how to cancel your GoodRx subscription:

Step 1: Log in to your GoodRx account

The first step is to log in to your GoodRx account on the GoodRx website using your registered email address and password.

Step 2: Visit the subscription management page

Once you have logged in, click on the two horizontal lines in the top left corner of the website to reveal the menu options. Select “Account” from the options and then click on “Subscription” to go to the subscription management page.

Step 3: Cancel your subscription

On the subscription management page, click on the “Cancel Subscription” button below your current subscription details. Follow the steps as they appear to proceed with the cancellation. GoodRx may also offer alternative subscription plans, so be sure that you click the “No thanks, cancel subscription” button.

Step 4: Confirmation of cancellation

Once you have completed the cancellation process, you will receive an email from GoodRx confirming the cancellation of your subscription. Keep this email safe for future reference.

Alternative Options to Cancellation

If you wish to continue using GoodRx but are considering cancellation due to pricing issues, there might be solutions available that you aren’t aware of. Here are some alternative options to consider before canceling your GoodRx subscription:

  • Check if the medication pricing has changed recently and verify if you are getting the best deal possible.
  • Try discount options before canceling the subscription. Sometimes, GoodRx offers discounts and promotions to its users that they aren’t aware of.
  • Re-consider if the subscription cost is affordable. If not, other similar platforms with lower subscription costs may be available.

Cancellation Refund Policy

GoodRx does have a refund policy in place for canceling subscriptions. However, it varies depending on several factors, including the time period you have been subscribed for, the remaining time left in the subscription, and the payment method used. Here are some general guidelines:

  • If you cancel during the free trial, you will not be charged.
  • If you cancel less than 24 hours from the monthly or yearly renewal date, you will be charged for that period.
  • Refunds may take up to 10 business days to process.


In conclusion, canceling your GoodRx subscription is a straightforward process that can be completed in a few easy steps. However, before canceling, consider alternative options, check if you are eligible for refunds, and understand the GoodRx refund policy. We hope this guide has provided you with the necessary information to cancel your GoodRx subscription. If you have any further questions or concerns, do not hesitate to contact GoodRx support.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions we have received on the topic of canceling GoodRx subscription:

1. How do I cancel my GoodRx subscription through the website?

To cancel your GoodRx subscription, log in to your account on the GoodRx website. Go to the “Account Settings” page and click on the “Cancel Subscription” button. Follow the prompts to complete the cancellation process.

2. Can I cancel my GoodRx subscription through the mobile app?

Yes, you can cancel your subscription through the GoodRx mobile app. Open the app, navigate to the “Account” tab, and select “Manage Subscription.” From there, you can choose to cancel your subscription by following the prompts.

3. What happens to my account after I cancel my GoodRx subscription?

After canceling your subscription, you will still be able to use your GoodRx account to access free discounts and coupons. However, you will lose access to any premium features associated with your paid subscription.

4. Will I receive a refund if I cancel my GoodRx subscription?

GoodRx generally does not offer refunds for canceled subscriptions. However, if you believe you are eligible for a refund due to exceptional circumstances, you can contact GoodRx customer support at to discuss your situation.

5. How long does it take for my GoodRx subscription to be canceled?

Your subscription will be canceled immediately upon completing the cancellation process. However, you may continue to have access to premium features until the end of your current billing cycle.

6. Can I reactivate my GoodRx subscription after canceling it?

Yes, you can reactivate your subscription at any time. Simply log in to your GoodRx account, go to the “Account Settings” page, and choose the subscription plan you’d like to reactivate. Follow the instructions to complete the reactivation process.

7. How do I know if I have cancelled the subscription successfully?

You will receive an email from GoodRx confirming the cancellation of your subscription.

8. Do I have to complete my current subscription period before canceling?

You can cancel your subscription anytime while it’s active, and the cancellation will be processed immediately.

9. Can I still use the free GoodRx services if I cancel my subscription?

Yes, you can still use the free GoodRx services without a subscription.

By Ishan Crawford

Prior to the position, Ishan was senior vice president, strategy & development for Cumbernauld-media Company since April 2013. He joined the Company in 2004 and has served in several corporate developments, business development and strategic planning roles for three chief executives. During that time, he helped transform the Company from a traditional U.S. media conglomerate into a global digital subscription service, unified by the journalism and brand of Cumbernauld-media.

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